Returns & Exchanges

At Rocky Mountain, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unworn and unused equipment. If your purchase doesn't meet the demands of your next adventure, we'll make it right with a straightforward refund or exchange process.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing